MassMutual Financial Group Delivery Lead in Boston, Massachusetts

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.



he Delivery Leader(s) in Digital Delivery will be responsible for managing all facets of agile project delivery including but not limited to (sprint planning, scrum execution, team organization, project risk assessment and reporting). Primary point of accountability to business sponsors and other parties for Agile execution including sprint planning, sprint execution, sprint management, implementation and reporting of multiple large projects or medium to large programs where scope is subject to change, contains high complexity and high degree of risk, large number of resources, and complex organizational change issues that support complex enterprise or strategic corporate goals. May be responsible to manage and oversee a small business or IT portfolio. In every case, project/program objectives address complex business goals that may have enterprise impacts. The project/program will span multiple IT and/or business areas. Projects / programs will be concurrent and/or overlap. Accountable to manage and monitor project tasks and controls during project planning and delivery activities to ensure on-time and quality goals are met within scope and budget. Work with a high degree of autonomy and apply industry leading project and program management knowledge, skills, tools and techniques to project deliverables, processes, communications and presentations in order to meet or exceed stakeholder needs and expectations.

Role Characteristics:

  • Has a significant technical or insurance/financial industry background

  • Accountable to business sponsor(s) and management to drive delivery of quality solutions tied to clearly understood business problem(s) and benefit(s)

  • Deliver project/program/portfolio objectives on-time, with quality, within scope and budget

  • Highly seasoned individual contributor with specialized skills and knowledge

  • Develop, manage, monitor and report on all project/program tasks, activities, expectations, controls and deliverables

  • Understand, apply, promote and contribute to Agile delivery methodologies, standards and tools

  • Demonstrate proven capability to be disciplined and flexible at the same time

  • Interacts regularly with executives and/or key customers to provide consultation to, influence, and resolve complex issues

  • Remain focused on big picture and prioritize competing responsibilities

  • Demonstrate team building skills by developing high performing project teams, setting a positive tone and leading by example

  • Remove blocker/barriers to enable project team to complete objectives no matter how difficult; drive and influence decisions

  • Drive lessons learned and knowledge retention for future use

Basic Qualifications

  • 5 years of technical project management experience

  • Bachelor's degree

  • Authorized to work in the United States without sponsorship now or in the future

Preferred Qualifications

  • 7 years of technical project management experience

  • subject matter expertise in one of the following business areas; Identity Access Management, Insurance Operations, Retirement Services Operations, Plan Administration, Record Keeping

  • Experience managing projects in one of the following areas; Data Warehousing, Mobile, Web technologies (React)

Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2017)

• DiversityInc Noteworthy Company (2017)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2017)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)