MassMutual Financial Group Business Acceptance Consultant in Springfield, Massachusetts

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.



The Variable Life and BGA Support Team at MML Investor Services (MMLIS) supports variable life new business processes as well as other functions supported through our BGA relationships with Ash Brokerage and Crump Insurance Services. As a registered principal on MMLIS’ Variable Life and BGA Support Team, the candidate's responsibilities will include, but are not limited to:


  • Conduct suitability review, best-interest review, and firm-acceptance of New Business submissions including Variable Life and non-MassMutual fixed annuity submissions.

  • Must demonstrate ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors.

  • Involved on a daily basis in complex problem resolution requiring higher level critical thinking. Consistently identify and report to management on trending and risk mitigation measures.

  • Understand relationship and interact with BGAs responsible for non-proprietary sales for Mass Mutual agents (e.g., variable life insurance, fixed annuities, whole life insurance, etc.)

  • Review reports produced in the normal course of business to ensure compliance with the Firm’s policy and procedure

  • Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Responsibilities may include implementation and management of operational and supervisory procedures for the firm.

  • Document procedures and develop efficient workflows and train staff on all functions.

  • Develop and conduct training for home office and agency supervisors.

  • Train new associates on the firm’s suitability methodology, systems and compliance procedures.

  • Consult with registered representatives, Agency Supervisory Officers and Regional Supervisory Directors, providing guidance on suitability concerns and guidelines.

  • Serve as a subject matter expert for interactions with compliance for audits as well as the field force for escalations.


  • FINRA Series 7, 24 required.

  • 5+ years’ experience with suitability analysis, investment product operations, compliance or related work

  • Knowledge of life insurance products and industry standard processes related to life insurance processing

  • High School Diploma.

  • Authorized to work in the US without sponsorship now or in the future.


  • FINRA Series 53 and 4.

Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2017)

• DiversityInc Noteworthy Company (2017)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2017)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)