MassMutual Financial Group Event & Conference Manager in Springfield, Massachusetts
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people.
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Event & Conference Management (ECM) plans and manages MassMutual’s conferences, incentive programs, training meetings and events. ECM ensures that these programs align with our business partners’ objectives, as well as strategic meetings management principles and corporate guidelines. The department is in need of an advanced-level Event & Conference Manager.
The Event & Conference Manager will have skills and competencies to conceptualize, plan and execute all phases of company events and conferences of a more complex and visible nature. This individual will negotiate with vendors and properties.
The Event & Conference Manager will work closely with client contacts to understand and meet program objectives and requirements by delivering the desired customer/attendee experience, incorporating strategic meetings management practices. In addition, this individual will maintain accurate project plans and records and will be responsible for developing cost-effective program budgets.
The ideal candidate will have experience in event and conference management, preferably in a corporate environment. They will be customer-focused and will thrive in a fast-paced environment.
Consult with clients to identify purpose/parameters of the meeting/event, as well as the desired attendee experience and other outcomes
Plan and execute meetings/events with the ability to manage several meetings simultaneously in varying phases of the planning process
Utilize the Cvent tool for all aspects of planning, including attendee management, budgets and reporting
Develop and maintain accurate project plans for each meeting/event
Develop cost-effective program budgets
Design and develop registration websites and provide input for mobile apps
Determine meeting/event logistics and update as necessary as requirements change
Provide critical reporting
Partner and negotiate with third party vendors to ensure maximum cost savings
Ensure that all applicable stakeholders (Corporate Travel, Executive Travel, Security, etc.) have up-to-date information
Execute meetings/events on-site (as applicable)
Provide post-program follow-up, including review and reconciliation of invoices
Assist with and/or administer departmental tasks to include: meeting calendar, department emails, reporting and analysis of data, etc.
Identify and implement continuous improvement opportunities
Maintain industry expertise to incorporate new and/or more effective practices as appropriate
Bachelor’s degree or equivalent experience required
5 years of related meeting/event planning experience
Excellent verbal and written communication skills
Must be able to work both independently and as part of a team
Self-motivated and composed under pressure; able to effectively deliver in a fast-paced environment
Strong interpersonal and relationship building skills
Ability to travel 35-40 % of the time, domestically and internationally
Authorized to work in the United States without sponsorship now or in the future
Ability to manage multiple projects and work assignments simultaneously
Proficient knowledge of Cvent
Familiarity with technology for mobile apps for meetings and events
Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.
Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.
Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.
Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.
Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.
For more information, visit www.massmutual.com or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.
At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.
• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)
• National Association for Female Executives Top Company for Executive Women (2017)
• DiversityInc Noteworthy Company (2017)
• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2017)
• Working Mother Media 100 Best Company (2017)
• Military Friendly Employer (2018)