MassMutual Financial Group Fraud Prevention Consultant in Springfield, Massachusetts

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.



This role will be responsible for multiple cross-functional activities to support the development, execution, sustainment and improvement of various fraud prevention and identification capabilities including, but not limited to:

  • Perform risk assessment and gap analysis (planned and ad-hoc) to identify and evaluate fraud risks and control weaknesses; ensure appropriate countermeasures are in place

  • Build cross functional collaboration to enhance enterprise fraud prevention and detection capabilities

  • Continually monitor, test and evaluate the effectiveness of business processes and controls that are in place to prevent fraud

  • Proactively monitor key data sources (internally and externally) to identify recently exposed and emerging fraudulent trends; take action to mitigate MassMutual impact

  • Identify and evaluate new and emerging fraud prevention tools and technologies designed to combat fraud and achieve efficiencies; drive implementation of selected tools and technologies

  • Create a culture that encourages employees to ask questions and seek guidance relative to fraud and other suspicious activity

  • Increase the awareness and understanding of fraud prevention and detection through the design and development of comprehensive training, policies and procedures

  • Develop indicators to better prevent and detect potential fraudulent activity through red flag reporting and predictive modeling

  • Collect, receive, analyze and interpret information and data related to emerging incidents of fraud

  • Establish reporting cadence to leadership and key stakeholders on the results of fraud prevention and detection initiatives

  • Consolidate data to show continuous improvement, efficiencies gained and risks averted through fraud prevention efforts

  • Provide consultation to internal customers and business partners; Be a trusted consultant to work collaboratively with the business to quantify fraud risk and exposure

Work across all stakeholder teams to track implementation status, identify risks and issues for escalation and determine readiness for implementation

Role Characteristics

  • Handles complex long-term focused projects involving multiple disciplines or business units

  • Works independently and with management on highly visible, divisional/cross-divisional complex projects

  • Sought as a key resource for resolution of unique or complex business problems

  • Advances the interest of the company by serving on teams that are external to the organization when appropriate

  • Drives continuous improvement and efficiencies beyond own scope of responsibility

  • Ability to identify organizational risks and execute plans that build strategic programs to mitigate those risks

Job Responsibilities & Requirements

Basic Requirements:

  • 5+ years’ experience in proactively preventing and detecting financial fraud and/or internal controls

  • Bachelor’s degree in related field

  • Strong project management and project execution skills

  • Proven track record working across multiple/matrixed teams to meeting project milestones

  • Ability to make recommendations and/or decisions based on thoughtful analysis while exercising sound judgment, escalating priority issues as appropriate

  • Excellent analytical skills and demonstrated ability to solve problems

  • Strong relationship building skills

  • Strong communication and interpersonal skills; strong presentation skills

  • Proven ability to influence key business partners

  • Self-discipline to work independently to achieve specific goals

  • Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision

  • Must demonstrate the ability to be flexible and adapt to changing priorities

  • Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint)

  • Candidates must be authorized to work in the United States without sponsorship

Preferred Requirements:

  • MBA/Master’s degree preferred

  • Certified Fraud Examiner (CFE) certification

Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2017)

• DiversityInc Noteworthy Company (2017)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2017)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)