MassMutual Financial Group Internal Wholesaler in Springfield, Massachusetts

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.



As an Internal Wholesaler, you are responsible for making and taking daily calls to your territory with the goal of increasing sales through partnership with your external wholesaler .The Internal Wholesaler will provide pre and post-sale technical product support to clients (e.g. Broker dealers, captive agents, back office support, and/or institutions) including information on product benefits, historical and current performance results, and procedural processes. Provide sales marketing materials and specific sales illustrations as requested as an effort to support their territory and drive sales. Analyze competitor data and provide clients with competition and positioning support. Provide training on product features in an effort to develop and grow sales in conjunction with their External Wholesaler partner and outlined in the business plans.


  • Proactively partner with External Wholesalers/Sales Desk/Internal MassMutual partners to develop/grow sales including the Advanced Sales Desk and Attorneys. Develop effective business sales plans and determines action to deliver them.

  • Answer incoming, ACD, calls for CAS internal sales desks in a timely, accurate manner providing professional sales oriented detailed information to caller (product information, illustrations, forms and marketing materials) for producers and back office support personnel.

  • Act as a liaison on behalf of Sales for the agent/producer and other sales entities that do business with us informing them of ongoing products and communications.

  • Work as a contributing team member to assist in achieving the sales goals of Sales and Distribution and provide backup to the other members of the team when needed.

  • Work with supporting/processing areas/operations to address any issues that would impact the ability of a submitted case to be “reported” in a timely manner, respectful of procedures.

  • Assist with designing sales “point of sale” presentations/kits for DI/LTC Sales and Distribution producers/advisors offering MassMutual’s products.

  • Become proficient with and effectively utilize illustration tools, SalesForce and other identified systems/tools.

  • Will be expected to cross-train on all product lines: Disability/Long Term Care Insurance; Life Insurance and Annuities and use that knowledge to identify cross-selling opportunities.

Basic Qualifications:

  • Bachelor’s Degree or equivalent work experience.

  • Authorized to work in the United States without sponsorship now or in the future.

Preferred Qualifications:

  • 1+ years of sales support or direct selling experience

  • 1+ year experience in the Financial Services/ Insurance Industry where you can demonstrates a clear understanding of the marketplace that applies to the products being sold.

  • FINRA Series 6

Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2017)

• DiversityInc Noteworthy Company (2017)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2017)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)