MassMutual Financial Group Investment Product Consultant in Springfield, Massachusetts

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.



Investment Product Consultant

Job Description

This position is within the MML Investors Services Broker Dealer “MMLIS” in the Product Department. This Product Department of MMLIS is responsible for product management, relationship management & implementation of Broker Dealer product lines including Mutual Funds, Brokerage Products, Variable Annuities and a full suite of Advisory Products and Platforms through the MMLIS Corporate Registered Investment Advisor “CRIA”.

This position will support the CRIA Wealth Management Services (WMS) platform and its functionality including both with internal procedures and interfacing with Envestnet & Fidelity Custody and Clearing. WMS is our exclusive fee based advisory platform and an area of strategic focus for the firm. A successful candidate must be able to identify opportunities to increase the ease of doing business on the WMS platform as well as to troubleshoot and resolve issues. Experience in platform management, service enhancements, system coordination and the drive to improve productivity are key. Attention to detail and the ability to problem solve, collaborate and manage projects to successful implementation are critical to success in this role.

Product Consultants are the main point of contact and subject matter experts for product lines and their responsibilities include; research and assessment project planning skills, field communications, creation of program policies and accompanying product manuals.

Responsibilities will also include providing product & platfform expertise and acting as a point of escalation to the operations team, sales consultants and investment advisor representatives in the field by discussing program features, service enhancments, and system navigation.

This is a fast paced team with vast responsibilities and a heavy workload. The ability to prioritize, collaborate and think critically are key.

Principal Responsibilities

The role requires a working knowledge of the Advisory business as well as the functionality of the MMLIS Wealth Management Platform. Much of the work that is done in this role requires an understanding of the technology platforms that support both Investment Advisory business and Clearing and Custody operations. This role will work as part of team tasked with further developing the advisory platform and its features and be responsible to get these initiatives completed and communicated. Examples of initiatives could be; streamlining billing, client reporting, asset classification, program mergers, improving system productivity, creating product training, writing program manuals, compiling securities lists and solving complex issues.

Basic Qualifications:

  • Deep working knowledge of Investment Advisory and Broker Dealer Products and the overall financial service industry

  • Project Management experience

  • Strong analytic & research skills

  • Bachelor's degree in a related field or equivalent experience.

  • 8 yrs.+ relevant experience

  • Series 7 required. (or willingness to obtain within 12 mos.)

  • Authorized to work in the United States without sponsorship now or in the future

Preferred Qualifications:

  • Series 66 & 24 preferred

  • Advanced Education/Industry designations or in pursuit of a plus

Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2017)

• DiversityInc Noteworthy Company (2017)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2017)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)