MassMutual Financial Group Senior Salesforce Business Planning and Strategy Consultant in Springfield, Massachusetts

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.



This role is to be a trusted resource with our business partners to provide insightful data analytics and problem solving, delivering maximum value to the business.

Job Responsibilities:

  • Leverage SQL, Tableau or Microstrategy to enhance current reporting, including proven ability of analysis and identification of actionable next steps.

  • Clarifies report needs with requestors to understand the purpose and content of requested reports, utilizing systems to create routine reports to meet user needs, and audits and analyzes data to verify quality and data integrity. Identifies and researches data anomalies.

  • Responsible for identifying opportunities for process improvements in reporting and development, while providing value to customers through insightful analytics and problem solving.

  • Identifies data trends and performs data analysis. Present findings and make recommendations. Meets user deadlines for ad hoc reports and other requested information.

  • Serve as subject matter expert for data captured in Salesforce.

  • Produce reports and dashboards on new capabilities to measure user adoption.

  • Create and manage process for report development, from requirements through production.

  • Complete adhoc reporting and analysis as needed.


Basic Qualifications:

  • 5+ years of reporting experience

  • Working knowledge of CRM systems including Salesforce

  • Demonstrated experience in timely creation of both standard and ad hoc reporting, data analysis and presentation of findings

  • Strong collaboration skills

  • Proficiency with Word, Excel and Power Point, with advanced skills in Excel (Pivot Tables, V-lookups, and Macros)

  • Ability to work as a member of a fast-paced team

Preferred Qualifications:

  • Degree in Finance, Computer Science or Mathematics (minimum), or applicable experience

  • Ability to influence and negotiate with field partners

  • 5+ years of industry experience

  • Excellent written and verbal communication skills

  • Excellent coordination and listening skills

  • Ability to clearly articulate messages to a variety of audiences

  • Authorized to work in the United States without sponsorship now or in the future

Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2017)

• DiversityInc Noteworthy Company (2017)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2017)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)